Lifelink Systems COVID-19 Resource Center
Conversational chatbots can engage patients at unlimited scale, safely. The assets below explain how and where they're being used.
A Post-COVID Prescription for Healthcare Systems: One That’s Predicated on Massive Digital Engagement Scale that Builds Patient Trust and Delivers Outcomes
Jay Roszhart, President of Memorial Health Ambulatory Group, joins us again to discuss healthcare's evolving landscape and his vision of its future.
A Conversation with Jeff Johnson, VP Innovation and Digital Business at Banner Health
Despite the challenges, COVID-19 has also created opportunities to address aspects of the patient experience that needed to change anyway.
Conversational AI: A Prescription for Mass Scale COVID-19 Vaccinations
Automating and scaling vaccine administration is key for herd immunity. Here's how conversational AI can help.
“We Could Completely Flip this Around”: A Conversational Designer Talks About Improving the COVID Vaccine Process
Conversational technology is needed to help administer the 450 million vaccinations required to achieve herd immunity.
Successful COVID-19 Vaccination Rollout Calls for Conversational AI
Digital assistants can automate and scale the complex workflows needed to achieve herd immunity.
Patient Engagement Tools Can Speed, Streamline COVID-19 Vaccine Rollout
Healthcare has a customer service problem — and that "could be the difference between achieving herd immunity in 2021, or not."
Why the Patient’s Living Room Will Become the New Waiting Room Experience
Born of the pandemic, virtual waiting rooms are a long-overdue patient experience upgrade that will likely become the 'new normal'.
How Banner Health Redefined Patient Experience with Patient Safety
For Banner, COVID-19 made what was once a patient satisfaction endeavor — removing the often burdensome waiting room — a patient safety imperative.
AI Chatbots Step Up to Help Fight COVID-19
Conversational technology has come into its own during the COVID-19 pandeminc by adding massive scale to screening, education, intake, and research efforts.
Chatbot Market Revving Up: COVID-19 a Driving Force
The global market for healthcare chatbots has been growing at a fairly rapid pace in recent years, but COVID-19 is going to make chatbots mainstream.
Virtual Waiting Room Product Demo
Virtual waiting rooms, powered by conversational technology, help healthcare providers reopen safely, while improving patient satisfaction and enhancing operational efficiencies.
COVID-19 Clinical Trials: How AI-Based Chatbots Can Provide Pandemic-Level Execution
Automating interactions can compress clinical trial timelines, reduce administrative overhead, and accelerate time to therapy.
Want to Help Patients Feel Safe About Getting Care? Put the Hospital Waiting Room in the Patient’s Living Room.
The hospital waiting room is now on-demand and on-the-go, the way it should be.
Introducing the Virtual Waiting Room
Virtualizing the waiting room experience will be key as healthcare providers get back to business.
Banner Health Taps Lifelink Systems to Implement New Waiting Room Chatbot
The new tech is designed to help curb face-to-face interactions during the coronavirus pandemic.
Banner Health Innovates with Lifelink Systems Chatbots to Enable Virtual Waiting Rooms for Telehealth and In-Person Appointments
The conversational mobile technology supports COVID-19 guidelines and allows patients to safely access care across a network of 1500 physicians.
Virtual Waiting Room
Lifelink Systems conversational chatbots provide a virtual waiting room experience that‘s contactless, seamless, and safe for patients and care teams.
Banner Health Revamping Doctors‘ Offices in the Wake of COVID-19 with Virtual Waiting Room
“The traditional pre-visit process of walking into an office, filling out paper forms, reading instructions and then waiting for an exam room had to change."
The Post COVID-19 Medical Appointment Experience: The Virtual Waiting Room
Virtual waiting room digital assistants help check patients in for telehealth and in-person appointments through mobile devices.
5 High-Impact Areas for Digital Innovation in Response to COVID-19: Insights from Jefferson's Neil Gomes
The DICE Group at Jefferson used LifeLink chatbots to triage and direct care for patients with COVID-19 concerns.
Supply Chain Innovation at Banner Health — How Agile Thinking and Execution Met COVID-19 PPE Demand
Two former supply chain executives discuss the innovations that helped Banner Health procure and distribute vital PPE materials in just days.
Overnight Arrival: Market Growth Phase for Conversational Healthcare Technology
The COVID-19 pandemic has pushed the ”market“ for conversational tech into high growth phase, almost overnight. Here‘s some perspective.
COVID-19 Screening and Intake
Automation for wide-scale patient screening, intake, and care path navigation.
Jefferson Health Deploys EHR-Integrated COVID-19 Chatbot for Screening and Intake
Deployed in just days, the conversational COVID-19 chatbot has unlimited capacity to pre-screen, share best protocols, and even schedule priority appointments across the Jefferson Health network.
Lifelink Systems Chatbots Live at Jefferson Health for Wide-scale COVID-19 Screening and Intake
The conversational chatbot solution was configured and deployed in just days to help meet the spike in COVID-19 patient volume across the Jefferson Health network.
COVID-19 Product Demo
As COVID-19 spreads, Lifelink Systems chatbots can add massive scale to support human teams. This webinar covers the solution opportunity.
COVID-19 Digital Front Door
A conversational solution for education, screening, and intake at unlimited scale.
Illinois Health System Launches Chatbot for COVID-19 Triage
Memorial Health System deployed a digital assistant on March 19 to evaluate patients' risk of contracting COVID-19.
