The Rise of Conversational Technology and its Impact on the Healthcare Industry

Thought leaders keep talking about AI-enabled chatbots as transformative technology because of their unique ability to engage a person in a conversation about a service experience. For healthcare, there is potential to improve patient satisfaction through better, more natural information exchange and frequent satisfaction checks during the care experience.

We created a brief SlideShare that lays out some facts and concepts about the potential of conversational chatbots in healthcare.