Robert Neff, VP of Digital Solution Development at Jefferson Health, dialed into the Digital Conversations studio to discuss the state of innovation in healthcare. In this wide ranging discussion, we covered the current state of IT, the impacts of COVID-19, and how the pandemic has reset approaches to technology innovation across the healthcare industry.
Rob, who was recently recognized by Constellation Research as one of the IT leaders on their annual Business Transformation 150 list, also described how Jefferson Health approaches innovation in order to improve access for patients.
As providers navigate the challenges of providing care during the pandemic, there’s also a long term financial impact that will likely ensure that a lot of the smart, effective technology solutions that got deployed in order to deliver care during COVID-19 will remain in place indefinitely.
About the Digital Conversations Podcast Series
Conversational technology and patient engagement are two technology trends sweeping through the three trillion dollar healthcare industry. In these short, interactive discussions, industry experts talk about how and where innovation is impacting the customer experience at hospitals, pharmaceutical companies, and the vast array of related services in the industry.