---
title: Why Chatbots are a Massive Opportunity in Healthcare
description: This animation explains why chatbots are the path to patient engagement success.
image: https://resources.lifelinksystems.com/hubfs/2019-5-animation-why-lifelink-mobile-healthcare-chatbots.png
---

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Video

# Why Chatbots are a Massive Opportunity in Healthcare

![2019-5-animation-why-lifelink-mobile-healthcare-chatbots](https://resources.lifelinksystems.com/hubfs/2019-5-animation-why-lifelink-mobile-healthcare-chatbots.png)

 

Patient engagement is the biggest challenge in healthcare. Better communication is key to engagement, but current strategies fall short. According to research, 90% of consumers want to engage businesses via text. Healthcare providers must evolve to meet consumer expectations and mobile technology is the future. Intelligent, text-based chatbots can engage patients in a conversation on their mobile phones. Bots provide answers, information, and automate manual tasks with a simple, conversational interface that everyone is familiar with.

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