---
title: How Conversational AI Transforms the Patient Experience
description: Animation that highlights results from three use cases where chatbots made a difference in patient engagement.
image: https://resources.lifelinksystems.com/hubfs/2019-5-animation-do-lifelink-mobile-healthcare-chatbots.png
---

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Video

# How Conversational AI Transforms the Patient Experience

![2019-5-animation-do-lifelink-mobile-healthcare-chatbots](https://resources.lifelinksystems.com/hubfs/2019-5-animation-do-lifelink-mobile-healthcare-chatbots.png)

 

 

From improving patients' ED experiences to referral management and appointment setting, automated, text-based chatbots are poised to have a major impact on the defined, repeatable patient workflows of healthcare systems.

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